Logan is the drone delivery capital of the world

Wing has announced the City of Logan as the drone delivery capital of the world. From Wing’s early days delivering to a small group of customers in two suburbs in 2019, the drone delivery company is now making thousands of deliveries each week to 19 suburbs, with a combined population of more than 110,000 people.

Jesse Suskin, Wing spokesperson and Head of Policy and Community Affairs, says that the company has completed more deliveries globally in the second quarter of 2021 than in the entire year of 2020. “Wing saw a 500% increase in deliveries worldwide in 2020 over 2019, and we’ve continued to grow at a similar rate in 2021.”

“We’ve seen a significant increase in use of our on-demand drone delivery service in South East Queensland this year. Wing has already made more than 50,000 deliveries to the Logan community in 2021, with almost 4,500 deliveries in a single week, during the most recent Queensland COVID-19 lockdown in early August.”

“We heard from a number of customers that they found on-demand drone delivery especially useful as they stayed home, and relied on our contactless service to deliver the things they needed.”

In the past year, Wing customers in Logan have:

  • ordered more than 10,000 cups of fresh barista-made coffee;
  • had more than 1,000 loaves of bread delivered to their home, saving a trip to the shops;
  • kept break time interesting as kids transitioned to remote-learning with more than 1,700 snack packs ordered for morning and afternoon tea;
  • tucked into more than 2,700 sushi rolls to beat the lunchtime cravings; and
  • made more than 1,200 hot chooks fly, just in time for family dinner.

With celebrations and major events in Queensland being impacted by COVID-19 this year, Wing was there to ensure Logan residents didn’t miss out on the joy.

“In April this year, as residents were asked to stay at home in the lead up to Easter, we delivered more than 250 chocolate eggs, bunnies, and hot cross bun packs to customers in Logan. Earlier this month, as the Ekka was cancelled, we delivered more than 500 showbags, dagwood dogs, fairy floss, and strawberry ice creams to give customers a little taste of Queensland’s
favourite show from home.”

Improvements to the delivery service in 2021 include new, quieter aircraft to address residents’ concerns over noise, and the addition of delivery services to non-residential addresses to supply workplace essentials along with popular items like coffee and snacks.

Jesse Suskin says the next 12 months are exciting for the company. “As Wing expands over the next year, we’ll continue to improve our service’s ability to meet the needs of the communities we serve and the local businesses we support. While local businesses currently co-locate with us at our delivery facility, in the coming months we’ll be exploring new delivery models, including co-locating our on-demand drone delivery service with businesses at their premises.”

“For over two years, we’ve worked closely with the Logan City Council, small businesses and the larger community to offer a first in the world drone delivery service. We’re thrilled that the Logan businesses we deliver for, and the many thousands of Logan residents who are customers have found the service convenient and valuable. We look forward to continuing our investment in the City of Logan, expanding our service, and working closely with the Logan City Council and community to continue making last mile delivery, safe, fast and environmentally friendly.”

Jesse Suskin from Wing with drone in the sky overhead

Jesse Suskin, Wing spokesperson and Head of Policy and Community Affairs

Wing currently delivers to parts of the following suburbs in Logan:

  1. Beenleigh
  2. Berrinba
  3. Bethania
  4. Browns Plains
  5. Crestmead
  6. Edens Landing
  7. Heritage Park
  8. Holmview
  9. Kingston
  10. Logan Central
  11. Loganlea
  12. Marsden
  13. Park Ridge
  14. Regents Park
  15. Slacks Creek
  16. Underwood
  17. Waterford
  18. Waterford West
  19. Woodridge

Related stories:

Wing Blog: Logan, Australia: The Drone Delivery Capital of the World

Google drones deliver 1,200 hot chickens in Queensland – Australian Aviation

Keep your doors open after a disaster

Most disasters are unexpected, and many can have severe impacts on your business’s ability to continue to operate. To ensure your business stays open after a disaster, you’ll need to prepare. That way you can be sure you’re doing everything you can to protect yourself, your staff, your customers and your business.

Here are some key things you can do to ensure your business is prepared for any disaster that might come your way:

  • Check your insurance policy will adequately cover your business in the event of a disaster.
  • Have enough stock and equipment on hand to supply your customers if distribution networks are disrupted.
  • Have an emergency contact list including numbers for staff and local emergency services.
  • Prepare your staff by making and practicing an action plan of what you can do before, during and after a disaster.
  • Create a business continuity plan: logan.qld.gov.au/ disasters-and-emergencies/ prepare-business.
  • Get free business advice from the Logan Office of Economic Development: loed@logan.qld.gov.au.
  • Establish like-for-like help arrangements with local businesses you find through groups like the Think Local, Buy Logan Facebook group.
  • Protect your critical information by packing key financial, legal and ID documents in a portable waterproof container and backing up your data.

For more information on how to prepare your business, visit logan.qld.gov.au/prepareyourbusiness.