Disaster Resources for Businesses

Visit our COVID-19 page for information and resources specific to the coronavirus pandemic.

LOED and Logan City Council is aware of the significant impacts weather events is having on our businesses and community.

Please see links to relevant resources.

For flood assistance contact SES on 132 500
In a life-threatening emergency dial Triple Zero (000)
For general Information and enquires Logan City Council’s Customer Service 24/7 on 07 3412 3412
For any biosecurity, environmental or animal welfare concerns please contact Department of Agriculture & Fisheries 132 523

For online information and updates regarding the current weather event, please refer to the following websites:

Logan Office of Economic Development staff are available in support of any directly impacted businesses throughout their Recovery phase. Please contact us on 07 3412 4888 or loed@logan.qld.gov.au.

Resources for Businesses

Assistance for businesses

Find a list of current disaster assistance on the Queensland Rural and Industry Development Authority website or phone 1800 623 946.
Visit the Small business disaster hub for resources and use our handy app to help you prepare and protect your business for disasters and emergencies.
The Queensland Government Natural disaster business survey is now available to help government understand the impact of flooding on local businesses and the assistance they require. Complete the short survey here.
Various banks such as Westpac NAB ANZ CommBank St.George Bendigo Bankwest have also announced assistance for flood impacted customers whether they be individuals or businesses. Check your bank for eligibility.
Learn how to get help with your tax and royalty obligations after a natural disaster.
Find natural disaster support from the Australian Taxation Office.
Learn about disaster support and assistance for tourism businesses.
Find financial counselling including the Rural Financial Counselling Service for small businesses in Southern Queensland, (phone 1300 732 777) or North Queensland (phone (07) 4652 5669).
Recognise scams and dodgy traders relating to natural disasters.

Extraordinary Disaster Assistance Recovery Grants

Available to assist directly impacted small businesses, primary producers and non-profits with the costs of clean-up and reinstatement. Grants of up to $75,000 are available for affected producers and up to $50,000 for businesses following South East Queensland Rainfall and Flooding to hire or purchase equipment and materials, clean up, remove debris, replace fencing and other costs associated with the recovery process. Producers and businesses should take photographs of the direct damage to accompany their application. Applications close 10 March 2023.

Disaster Assistance Loans – Small Business QLD

These loans provide Queensland small businesses with low-interest loans up to $250,000 to help them with disaster recovery efforts.

Employer Assistance

Phone line 1300 731 988 for the Chamber of Commerce and Industry Queensland’s Employer Assistance Line, to get:

advice and support if your business has been forced to close or reduce operations
industrial relations advice on managing staff and meeting Fair Work Act 2009 obligations.

Contact your insurer

Did you know that after a natural disaster you should contact your insurer before you begin cleaning up and removing damaged items? Even if you do not know the full extent of the damage, your insurance company can tell you what they will need to know to support your insurance claim. You may be asked to record or photograph damage to your premises, fixtures, vehicles, stock, customer records and equipment. Or you may be told to wait for an insurance assessor to inspect your property before you begin cleaning. Always follow the advice of the insurer, as you may not be covered for unauthorised repairs. Learn more at the Business Queensland website.

Mental Health and Wellbeing Support

Find mental health and wellbeing resources for businesses.
Contact Lifeline on 13 11 14 for phone and online counselling and support.
Learn about personal and mental health support during and after a disaster.

Resources for Individuals

Financial assistance

Australian Government Disaster Recovery Payment (AGDRP) $1,000 per eligible adult and $400 per eligible child. Claims can be made on 1^st March from 9am (AEST). Closes 3rd September 2022.
Disaster Recovery Allowance (DRA) will be provided into the 26 affected local government areas. The (DRA) is a short term payment to help you if a disaster directly affects your income. You can get it for a maximum of 13 weeks, paid from the date you started losing income as a direct result of the South East Queensland floods starting in February 2022. Claims can be made on 1^st March from 1pm (AEST). Closes 3rd September 2022
NZ Disaster Recovery Payment – $1,000 per adult and $400 for each child younger than 16 Support for eligible New Zealanders adversely affected by the SE Qld floods in February 2022. Closes 3rd September 2022.
New Zealand Disaster Recovery Allowance – Support for New Zealanders who have lost income as a direct result of the floods in South East Queensland in February 2022. Includes residents in Logan LGA. Closes 3rd September 2022.
Emergency Hardship Assistance – $180 per person, up to $900 for a family of 5
Available as a contribution to support those directly impacted by a disaster and unable to meet immediate essential needs such as food, clothing, medical supplies, or temporary accommodation.
Structural Assistance Grant – Up to $10,995 for singles or $14,685 for couples/families
If you’re uninsured or unable to claim insurance, you may be eligible for a one-off payment to contribute towards repairs that will make your home safe and secure.
Essential Household Contents Grant – Up to $1,765 for singles, or $5,300 for couples/families
To your replacement or repairing of essential household contents such as beds, linen and whitegoods that have been lost or damaged in a disaster where you are uninsured or are unable to claim insurance.
Essential Services Safety and Reconnection Grant – $200 and/or up to $4,200
If your essential services (such as electricity, gas, water, sewerage or septic system) were affected by the disaster and you are uninsured or unable to claim insurance, you may be able to claim up to $200 towards a safety inspection for each affected service, plus up to $4,200 for any repair works needed for reconnection.

Transport and motoring assistance – Various
Various forms of transport and motoring assistance is available for individuals and businesses in the affected disaster area. This could include assistance with registration and licensing.

Housing help after a disaster
If you need help finding temporary accommodation, applying for mortgage relief loans, repairing your home, or help with housing. See the resources page.

Legal assistance and resources
Visit the Legal Aid Queensland website