Logan City Council is continuing to manage the impacts of the COVID-19 (coronavirus) pandemic and assisting, where possible, with our community’s recovery.
Our top priority is the health and safety of our community, customers and staff.
The Logan Office of Economic Development is available to assist local businesses impacted by the Coronavirus. Our team is ready to talk you through the support and services on offer.
Please refer to the information below outlining the support that is available to businesses in Logan from government and various agencies.
Logan City Council & Logan Office of Economic Development
- Dedicated business advisors available for confidential business consultations
- Referral to all government business support agencies and programs
Logan Economic Response Package
City of Logan’s COVID-19 relief package to assist community and business
Subscribe to news and events
Keep up to date with various news and events in the City of Logan. Visit the subscribe page to list your preferences. For COVID-19 support news, subscribe to the Business News and Events list.
1300 654 684 | business.qld.gov.au
A range of economic stimulus packages have been announced.
If your business has been impacted by the COVID-19 outbreak, you may be eligible for financial assistance or other types of relief.
Use this tool to discover what support is available from the Queensland Government.
Go to www.covid19.qld.gov.au for the most up-to-date info on Qld’s COVID-19 response, including health stats & advice, business info, movement restrictions, funding support, the Care Army, the latest Qld govt responses, & more.
COVID Safe Checklists
COVID Safe checklists are required for businesses that provide dining-in for customers, such as restaurants, cafes, pubs, RSLs, clubs, and hotels (food courts remain closed) and beauty therapy services. This has now been extended to include non-therapeutic massage, saunas and bathhouses and food courts. These businesses may host a maximum of 50 people with a COVID Safe Checklist, or more if complying with a COVID Safe Industry Plan.
COVID Safe Industry Plans are required where restricted businesses want to offer their services to more than 50 people at a time.
Check the Industry Framework for COVID Safe Events for information on requirements when hosting events.
COVID Safe Mandatory Training
COVID Safe training programs are available online for dining services and beauty therapy services through TAFE Queensland. You can access the training on the TAFE Queensland website.
If you’re a manufacturer and need help with supply chain issues, the QLD Government will work to connect you as quickly as possible with any new suppliers, producers and networks you may need.
Manufacturers or businesses having difficulties accessing supplies please use the manufacturer’s supply matching request form.
Pandemic risk management for business
This helpful resource from Business Queensland can help you prepare and respond during this pandemic. It outlines:
- What to include in a business continuity plan
- Advice on managing staff during a pandemic
- Communications during a pandemic
13 28 46 | business.gov.au
A range of economic stimulus packages have been announced.
Keep up to date on what is available for your small business.
Find information on your employer and business obligations if you or your employees are affected by Coronavirus, are travelling for work or, temporarily or permanently winding up your business.
While many businesses have been adversely affected by COVID-19 and are reducing their workforces, there are some areas of the economy which have an increased demand for workers. This includes jobs in health and care sectors, transport and logistics, some areas of retail, mining and mining services, manufacturing, agriculture and government sectors, among others.
The Jobs Hub helps you find advertised vacancies.
Assistance for Employers is also available to connect you quickly with the support you need to get your workforce on board.
Airfreight support for essential Agriculture, Fisheries and Forestry Industries
Australia’s agriculture and seafood export sectors can access assistance to help export their high-quality produce into key overseas markets, with return flights bringing back vital medical supplies, medicines and equipment critical to the ongoing health response. For more information view the fact sheet or the announcement from the Federal Government.
The Government’s economic response targets three areas:
- Supporting individuals and households
- Support for businesses
- Supporting the flow of credit
Information for exporters
Austrade’s COVID-19 information and insights page provides updates on markets and logistics, and links through to the Government’s extensive business support programs.
The Australian Trade and Investment Commission (Austrade) is offering increased funding for exporters through the Export Market Development Grants (EMDG) scheme.
Update for international investors and customers including changes to investment screening thresholds.
Be kept across the latest impacts of COVID-19 on various industries and markets by jumping into some of Austrade’s latest webinars.
The Australian Tourism Export Council (ATEC) has partnered with the Australian Chamber of Commerce and Industry (ACCI) to record a webinar on the JobKeeper Program. ACCI has also released a guide on the JobKeeper payment to help businesses navigate the program.
Logan Chamber of Commerce in partnership with MySOS has also recorded a webinar on JobKeeper.
Australian Taxation Office
1800 806 218 | ato.gov.au
To assist businesses experiencing financial difficulty as a result of COVID-19 the ATO are implementing a series of relief options.
These relief options will not be automatically applied, so you need to contact the ATO to discuss them.
If you or your business are experiencing financial difficulties because of COVID-19, phone the ATO Emergency Support Infoline on 1800 806 218.
- Large business
- Payment deferrals
- Monthly GST credits
- Pay as you go instalments
- Remitting interest and penalties
- Low interest payment plans
- Super guarantee payments
- Supporting your wellbeing
The Chamber of Commerce and Industry Queensland (CCIQ)
How should your business respond to Coronavirus? Visit the CCIQ Coronavirus portal.
- Managing staff
- Government support
- Cutting costs
- Remote working
- Get employer assistance support
- Live updates
The National Retail Association
1800 RETAIL (1800 738 245) | nra.net.au
The National Retail Association is supporting Australian retailers with free resources available at nra.net.au. These resources include signage to communicate changes to trading hours, social distancing procedures and social media assets to update followers.
Export Council of Australia
02 8243 7400 | export.org.au/covid-19
The Export Council of Australia (ECA) is collecting information and resources to help Australian businesses involved in trade prepare for and mitigate any effects of the COVID-19 pandemic on business.
1300 73 73 73 | cpaaustralia.com.au
Tips for small business to prepare for the business implications of COVID-19.
Australian Banking Association
02 8298 0417 | ausbanking.org.au
Australian banks have hardship teams ready to help you, depending on your circumstances.
Assistance could include
- deferring loan payments,
- waiving fees and charges,
- helping with debt consolidation,
- waiving penalties for early withdrawal of a term deposit or
- deferring upcoming credit card payments and increasing emergency limits
Please make contact with your own bank to understand what assistance is available to your circumstances.
There is a range of free and low-cost webinars available, provided by various organisations and agencies. Visit the Events page for a full list and to register your place on the webinars.
The coronavirus outbreak is challenging for everyone. If you would like some assistance or to speak to someone about how you are coping below are some resources available to you.
- business.gov.au Ahead for Business digital hub has relaunched with an expanded range of resources to support your mental health and wellbeing as a small business owner.
- Head to Health – COVID-19 Support
- Life in Mind has established a web page dedicated to Mental health support for COVID-19
- Beyond Blue has tips on how to look after your mental health during the coronavirus outbreak.
- The Australian Psychological Society has an information sheet on how to cope with coronavirus anxiety.
- The World Health Organisation has information about mental health and coronavirus.
- RUOK? has tips about looking out for family members or friends who are struggling.
- The Butterfly Foundation has tips and advice for people with eating disorders.
- Phoenix Australia has tips for caring for yourself and your family.
- 1300 MH CALL: Mental health access line – a confidential mental health phone service, providing the first point of contact for mental health services to Queenslanders.
- SBS has COVID-19 health and mental health information in languages other than English.
- Headspace – How to cope with stress related to coronavirus (COVID-19)
- Lifeline 24 hour crisis support and suicide prevention